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Terms & Conditions


By submitting your order, you agree to all terms and conditions as stated below.

Returns and Exchanges
We offer no returns or exchanges on food items. Exchanges must be requested within 48 hours of package arrival. You will be required to pay any and all shipping charges to and from for returns and exchanges. Opened products are non-returnable. Shipping fees are non-returnable.

Any products returned are subject to a 15% restocking fee.

Any products returned without approval will be shipped back to the customer at their cost. 

Shipping
Shipping is an estimate only. Some items may require oversized shipping boxes, and will be noted on the description of the item. By purchasing these oversized items, you agree to pay any and all shipping charges required to ship your package. If shipping charges go above the estimated amount of shipping, you will be emailed the additional amount and will be charged and shipped the following work day. Please note, fake cakes may be $15-$60 per shipment, depending on amount ordered, size of fake cakes ordered, or location of shipment (the farther away from Ohio, the more it will cost).

Damages/Missing Package During Shipment
Please email about any damages or missing packages. Damage information must be emailed within 48 hours of package delivery or request will be void. Photo(s) must be included with email about damage. We will file a damage claim with the shipper and refund or re-ship your item(s) damaged.

If your package has not arrived in the scheduled amount of time, we will file a missing package claim with the shipper. You are also welcome to do this yourself to save time in responses. If the shipper has determined the package has been lost and issues a refund for product and shipping, we will re-ship your package at your request.

Fragile items, including but not limited to, pressed sugars, edible flowers, edible images, gingerbread houses, etc, are not available for refunds. Please order these at your own risk. We will package these items as carefully as possible to ensure little or no damage. Many damaged food items can be pieced back together with icing, or when placed on the item you are adding it to.

Some items, including but not limited to, chocolate, icing, shortening, wax items, etc, may melt during transit. Our company cannot be held liable for items arriving melted. Please keep in mind the weather when ordering items.

Adding to an Order Already Placed
We do not offer add ons to orders already placed. Please place a new order for additional items you require.

Backorders/Special Orders
If an item(s) is unavailable and ordered for backorder, your entire order will be held for shipment. Shipping paid is only for one shipment. If you would like to order additional items along with a backorder, please place two orders. Special Orders are not available with discounts.

Cancelation
We do not guarantee cancelation or that changes can be made to orders once they are placed. If you would like to cancel an order, there is a 3% cancelation fee and a 15% restocking fee (if order has been processed). If the order has already processed for shipment, no cancelation can be made. Special/bulk case orders cannot be canceled for any reason. 

Yearly Holidays we will be Closed: All major Federal Holidays, as well as January 1st and 2nd, July 4th, Thanksgiving Day and day after, December 24-26th. Winter hours at our Caesar Creek Flea Market location will be 11am-3pm EST November through March.

Discounts
Discounts are only available for in stock products only.

Copyright Notice

All content appearing on this Web site is the property of: The Baker's Cupboard
Copyright © 2017 The Baker's Cupboard. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 The Baker's Cupboard. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Baker's Cupboard. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Baker's Cupboard or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Baker's Cupboard and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Baker's Cupboard believes that customer conduct violates applicable law or is harmful to the interests of The Baker's Cupboard and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Baker's Cupboard and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Baker's Cupboard believes that customer conduct violates applicable law or is harmful to the interests of The Baker's Cupboard and its subsidiaries.

Shipping and Delivery

At this time, The Baker's Cupboard ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, The Baker's Cupboard ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The Baker's Cupboard is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

The Baker's Cupboard charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Baker's Cupboard makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Baker's Cupboard SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Baker's Cupboard BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Baker's Cupboard.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Baker's Cupboard is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Baker's Cupboard.
The inclusion of material on this server does not imply any endorsement by The Baker's Cupboard, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Baker's Cupboard tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Purchase Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). The Baker's Cupboard reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Baker's Cupboard and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Baker's Cupboard shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Baker's Cupboard with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Baker's Cupboard with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Baker's Cupboard. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.